Shipping
Ready To Ship
I aim to ship all ready-to-ship packages within 3-5 working days of ordering, PLEASE NOTE: working days do not include weekends and bank holidays!
I generally post orders out first thing on a Tuesday and a Friday but this isn't set in stone.
Standard Delivery within the UK (see above for current international shipping) is sent via Royal mail 1st Class. At check out you have the option to upgrade to Tracked and Signed delivery, which offers protection if your package becomes lost. I accept no responsibility for lost of missing items unless the item has been sent Tracked and Signed.
Shipping is calculated depending on the weight of your order.
Royal Mail doesn't count packages as lost until 14 working days (Mon-Fri) have passed in the UK and 21 working days for Europe and 25 for the rest of the world, so please bear this in mind when contacting me about missing parcels, I am unable to replace or refund your order until this time has passed.
Pre-orders
Estimated dispatch dates are included in all pre-order shop listings.
Please note that if you purchase something ready-to-ship alongside your pre-order then the ready-to-ship item will not be dispatch until the pre-order is ready. If you would like ready-to-ship items sooner then you will need to make two separate orders.
When Pre-orders ship they will be shipped in accordance to the Ready-to-ship info above.
Dyed-To-Order
Shipping estimates for Dyed-To-Order listings may vary depending on how busy I am but generally you can expect to you dyed-to-order item to ship within 2-3 weeks of ordering.
I tend to ship dyed-to-order items as and when they are completed so you may find that one order takes 1 week before dispatch whilst another may take 3 weeks. But be assured any orders will be shipped within 3 weeks.