I aim to ship packages within 3-5 working days of ordering.

Standard Delivery is sent via Royal mail 1stClass or International standard. At check out, you have the option to upgrade to Tracked and Signed delivery, which offers protection if your package becomes lost. I accept no responsibility for loss of missing items unless the item has been sent tracked and signed.

COVID-19 Shipping Update:

I have been closely watching the Government's guidelines and currently online businesses are encouraged to remain open and to ship as normal (information can be found here). 

I will be taking the following steps to reduce the time I spend outside my house with regards to my business. 

1) All dyeing already takes place at home and I have all my equipment at home. 

2) All postage is already paid online and printed at home. Parcels are then dropped at the delivery office with minimal contact, this will continue but I will be reducing my trips to the delivery office to once a week (and try to coincide them with a food shop). 

3) If I get chance (around my two young boys) to pack orders outside the above weekly postage trip then small UK orders (less than 3 skeins, excluding gobstoppers) will be popped in the post box at the end of my road, I can access this as part of my daily exercise.

With regards to international shipping, please expect delays! I will continue to ship internationally as long as I'm allowed to, however I have made the decision to send all international parcels as Tracked so that they will be insured against loss. I am keeping up to date with international postage and which countries are being restricted, so far they aren't countries I regularly ship too. 

I will keep this updated as information changes. If you have any questions or concerns then please feel free to contact me at

(updated 30/03/2020)

The royal mail policy states that parcels are not considered missing until 15 working days have passed (3 weeks) for domestic order and 21 working days (4 weeks). So please allow this time to pass before contacting me.




Tracked and signed

Up to 1kg



1kg – 2kg










USA + Canada


USA + Canada


Rest of World


Rest of World


Up to 250g







250g -500g







500g – 750g







750g – 1kg







1kg – 1.5kg







1.5kg -2kg